1. SCOPE OF APPLICATION
1.1. The business transaction and delivery are conducted exclusively in accordance with the following Terms and Conditions.
1.2. Provisions on behalf of the ordering party that contradict or deviate from the following Terms and Conditions shall not apply.
1.3. Stated deadlines that include business days refer to all weekdays excluding Saturdays, Sundays and bank holidays.
2. ACCESS TO THE CONTRACT TEXT AND THE TERMS AND CONDITIONS
2.1. We keep the contract text on file and send you the order data by email. Orders can be viewed in your account provided you have created one. If you have not created an account, you will not be able to retrieve them on the Internet for security reasons.
2.2. You can view, print and save the Terms and Conditions. Use the save and print functions of your Internet browser (e.g. File > Save as or e.g. File > Save Page As).
3. CONTRACT CONCLUSION / DELIVERY PROVISIONS
3.1. The products displayed on the pineapplestore.com.cy online store do not represent a legally binding offer but a non-binding online pineapplestore.com.cy catalogue. By clicking “Buy Now!” at the end of the order process you are making a legally binding purchase of the merchandise in your shopping cart. After this, pineapplestore.com.cy sends an order confirmation via email. This email is not an acceptance and does not conclude a contract. A contract is considered as concluded with the delivery confirmation/shipping confirmation via email by pineapplestore.com.cy. Solely the products listed in this email are part of the sales contract.
3.2. Our online database is continually updated to ensure the availability of the products offered in the store. pineapplestore.com.cy reserves the right to cancel the sales contract if pineapplestore.com.cy was not supplied correctly or in due time, is not responsible for the lack of availability in spite of a congruent hedging transaction, and if pineapplestore.com.cy did not assume the procurement risk. We are committed to inform you right away in case an item becomes unavailable, in which case we will promptly refund any advance payments made.
4. PAYMENT / PRICES
4.1. The available payment methods can be viewed separately under “Payment & Shipping”. We do not accept payment via mailed in cash or cheques.
4.2. You agree to bear the costs in case of charge backs or any other payment cancellations made without your authorisation.
4.3. All prices stated on the pineapplestore.com.cy online store are in euros and include statutory VAT. Shipping and packaging costs are added in accordance with our price list, which you can view under “Payment & Shipping”. Potential customs duties incurred by delivery to non-EU countries have to be covered by you.
5. SHIPPING
Shipping costs are always kept up to date and can be viewed under a separate page “Shipping Costs”. If delivery takes place in partial shipments, we will of course only bill you once.
6. TRANSPORT DAMAGE
pineapplestore.com.cy assumes the risk of transport. Please contact us if you receive merchandise that has been damaged during transport. To do so, you can send an email to info@pineapplestore.com.cy
7. WARRANTY / NOTICE OF DEFECTS
7.1. Statutory warranty rights for merchandise apply.
7.2. Please report obvious defects to pineapplestore.com.cy immediately, or at the latest within 5 working days after delivery using the above mentioned contact methods.
7.3. pineapplestore.com.cy strives for customer satisfaction and will thus promptly investigate your claim and get back to you as soon as possible. If you contacted pineapplestore.com.cy by email and have not heard back from us within 5 days, we ask you please kindly contact us once more. In rare cases, an email can get caught in a spam filter (on our side or yours) or might not reach pineapplestore.com.cy for other reasons. This does not restrict your rights as a consumer.
8. CANCELLATION RIGHT
Consumers within the EU have the right to cancel the contract in accordance with applicable laws, which you can find separately under “Cancellation policy”.
If the contractual declaration is revoked, meaning that you will return the merchandise to pineapplestore.com.cy, please ensure that you send back the items in the same type of packaging you received them in. Returning costs are payed by the customer. This request also does not represent a mandatory condition to effectively exercise your cancellation right.
9. RESERVATION OF OWNERSHIP
9.1. We reserve the right of ownership of the purchased item until the invoice amount has been paid in full.
9.2. If you are an entrepreneur performing your commercial or independent business activity, a legal entity under public law or special fund under public law, we reserve the right of ownership of the purchased item until all open claims from the business transaction have been settled. The corresponding security rights are transferable to third parties.
We commit to release the securities we are entitled to on your request, provided that the realisable value of the securities of the ordering party exceeds the claim to be secured by more than 20%. The selection of securities to be released remains at our discretion.
10. LIABILITY
10.1. We carry full liability for damages resulting in injury to life, body or health, warranties for the quality of the purchased item, fraudulent omission of defects and claims in accordance with the product liability laws.
10.2. Notwithstanding anything in Clause 11.1, our liability is excluded for slightly negligent breaches of duties if no essential contractual obligations are affected that enable the proper contract fulfilment in the first place and/or whose violation jeopardises the achievement of the contract’s purpose and which the customer regularly relies on (so-called cardinal duties). This also applies to relevant breaches of duties of our vicarious agents.
10.3. Our liability for slightly negligent breaches of cardinal duties is limited to damage or loss that is reasonably foreseeable during conclusion of the contract.
11. RIGHTS OF USE
11.1. The web page of the online store www. pineapplestore.com.cy as well as its underlying sub-pages and the logos depicted are subject to copyright laws. 11.2. Publications, reproductions and distributions that are based on the protected intellectual property are only permitted with express written consent by pineapplestore.com.cy.
12. INFORMATION ON ONLINE DISPUTE RESOLUTION
The European Commission provides an Internet platform for online settlement of disputes (so-called “ODR platform”). The ODR platform should act as a focal point for the extrajudicial settlement of disputes concerning contractual obligations arising, serving from online sales contracts.
You can find the platform at https://ec.europa.eu/consumers/odr
13. SEVERABILITY CLAUSE
If individual provisions of the contract including its regulations become ineffective, either in part or fully, or if the contract proves to have any unforeseen omissions, the effectiveness of the remainder of the provisions or parts of such remains intact. The relevant legal regulations shall apply in place of the ineffective or missing provisions.